← Back to Home

Privacy Policy

Last Updated: August 29, 2026

1. Introduction

Ride Ready ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App") and related services ("Service").

By using the App, you consent to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the App.

2. Information We Collect

2.1 Information You Provide Directly

Account Information:

User-Generated Content:

Communication:

2.2 Information Collected Automatically

Location Information:

Usage Data:

Device Information:

2.3 Information from Third Parties

Theme Park Data:

Analytics Services:

3. How We Use Your Information

3.1 Core Service Features

Personalized Recommendations:

Location-Based Services:

Queue Management:

Photo Submissions:

3.2 Service Improvement

App Enhancement:

Data Analytics:

3.3 Communication

Service Communications:

Marketing (Optional):

4. Information Sharing and Disclosure

4.1 We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to third parties for their commercial use.

4.2 Service Providers

We may share information with third-party service providers who help us operate the App:

Analytics and Diagnostics Providers:

Infrastructure Providers:

Communication Services:

4.3 Photos We Publish

If we approve a photo you submitted, it becomes publicly visible. We serve it through our content delivery network to everyone who uses the App, and we may post it on rideready.app and on Ride Ready's official social media accounts. Those social media platforms are operated by third parties under their own terms, and once a photo is public, other people can copy or repost it. We do not publish your name or account details alongside it. To have a published photo taken down, email [email protected]; see Section 6.3.

4.4 Legal Requirements

We may disclose your information if required by law or to:

4.5 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4.6 Aggregated Data

We may share aggregated, non-personally identifiable information for research, analytics, or business purposes.

5. Data Security

5.1 Security Measures

We implement appropriate technical and organizational measures to protect your information:

5.2 Data Retention

We retain your information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. Account data is retained until you delete your account and is then handled as described in Section 6.3.

5.3 Security Limitations

No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Privacy Rights

6.1 Access and Control

Account Settings:

Data Access:

6.2 Data Portability

You can request a machine-readable copy of your data to transfer to another service.

6.3 Account Deletion

You can delete your account at any time through the App settings. Within 30 days we delete the personal information associated with your account, except for a photo we have already published and anything we are required by law to keep. Deleting your account does not automatically remove a published photo. To request removal, email [email protected]. Within 30 days of your request we will remove it from the App, rideready.app, our official social media accounts, and the content delivery network we control. Copies may remain briefly in routine backups, and we cannot remove copies other people have shared elsewhere.

6.4 Marketing Opt-Out

You can opt out of marketing communications by:

6.5 Location Data Control

Disable Location Services:

7. Children's Privacy

7.1 Age Requirements

Ride Ready is not directed to children under 13. We do not knowingly collect personal information from children under 13. We use age verification during account creation to help enforce this policy. If we learn we have collected information from a child under 13, we will delete it promptly.

7.2 Parental Control

If you believe we have collected information from a child under 13, please contact us immediately so we can delete such information.

7.3 Teen Users (13-17)

For users aged 13-17, we recommend parental guidance and supervision when using location-based features.

8. International Data Transfers

Your information may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place for international data transfers.

9. US State Privacy Rights

If you are a resident of California, Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, or other states with comprehensive privacy laws, you may have additional rights regarding your personal information:

9.1 Rights

Depending on your state of residence, you may have the right to:

9.2 No Sale of Data

We do not sell your personal information for monetary consideration. We may share data with service providers as described in this policy.

9.3 Right to Appeal

If we decline to take action on your request, you may have the right to appeal our decision. To appeal, please reply to our decision email or contact us at [email protected].

9.4 Limit the Use of My Sensitive Personal Information

You have the right to limit the use of your sensitive personal information. To exercise this right, please contact us at [email protected].

9.5 Exercising Rights

Contact us at [email protected] to exercise your privacy rights. We will not discriminate against you for exercising these rights.

10. European Data Protection (GDPR)

If you are in the European Economic Area, you have additional rights under GDPR:

10.1 Legal Basis

We process your data based on:

10.2 Additional Rights

10.3 Data Protection Officer

Contact our Data Protection Officer at [email protected] for GDPR-related inquiries.

11. Third-Party Links and Services

The App may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those third parties, and we are not responsible for their privacy practices.

12. Push Notifications

12.1 Notification Types

We send push notifications for:

12.2 Managing Notifications

You can control push notifications through:

13. Cookies and Similar Technologies

13.1 Analytics

Website: Our website uses Google Analytics to understand page views, traffic sources, device and browser information, approximate location (derived from IP address, not GPS), and how visitors interact with the site. We also use PostHog on the website for product analytics and session replay. Both services may use cookies or similar technologies. You can control cookies through your browser settings or use Google's available opt-out tools.

Mobile App: We use PostHog for product analytics and session replay. See Section 4.2 for full details on what is and isn't captured.

13.2 Local Storage

The App may store information locally on your device for performance and offline functionality.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes through:

Continued use of the App after changes constitutes acceptance of the updated Privacy Policy.

15. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at [email protected].

16. Complaints

If you have concerns about our privacy practices:

© 2026 Ride Ready. All rights reserved.

Ride Ready is an independent application and is not affiliated with, endorsed by, or sponsored by Universal Destinations & Experiences, Universal City Studios LLC, Cedar Fair Entertainment Company (including Cedar Point, Kings Island, and Canada's Wonderland), Six Flags Entertainment Corporation, or any other theme park operators. All park and ride names and related trademarks are the property of their respective owners. Information is provided for informational purposes only and is subject to change without notice.